Retail KPI Thought - Process Efficiency
by Wolfgang Wanning
Karl Lagerfeld invests about 3 hours of style approval time before bringing a piece of the new collection to Chanel’s catwalk. We tracked about the same investment in style approval at a large European fashion discounter in spring of 2013. Being cheap and simple can be complicated at times, or is Lagerfeld rather highly efficient?
Would you know your process efficiency and its reserves for 2014?